Biltmore Village,  Asheville NC        |         6 All Souls Crescent         |          828 . 785 . 5599

Microblading Policies

APPOINTMENTS

We are by-appointment only. Please call us at 828.785.5599 to book your consultation and/or full appointment. A credit card number is also required to hold your consultation and full appointment. The card will only be charged in the event of a no-show or late cancellation of your consultation and full appointment, however a deposit is required for your full appointment. We require a 50% non-refundable deposit due at booking in order to secure your appointment.

 

CONSULTATIONS

All consultations are free of charge, however there is a $50 penalty for no- shows/cancellations with 24 hours of scheduled consultation appointment. A credit card number is required to hold your consultation appointment and will not be charged unless of a no-show or late cancellation.

 

DEPOSITS

50% non-refundable deposit due at booking in order to secure your full appointment. Balance due immediately when service is complete via cash or credit card (no personal checks will be accepted). No refunds will be given on any services performed. No refunds on deposits due to cancellations or no-shows. No exceptions!

TOUCH-UPS

Your first touch-up is included in the price and will be scheduled 6-8 weeks from your initial appointment. The touch-up is only on work done by Ali; no touch-up will be done on microblading performed by another artist. Please note that if you reschedule your touch-up appointment and it does not meet the complimentary time frame (within 8 weeks), touch-up fees will apply. Refresher appointments are generally required every 1-2 years.

RESCHEDULING

We understand that unforeseen circumstances may arise that could force you to reschedule your appointment. If you choose to reschedule your appointment, we request at least 48 hours notice, but a MINIMUM OF 24 HOURS ADVANCED NOTICE IS REQUIRED, otherwise you will be charged a late cancellation fee of $100 and your deposit will go towards your rescheduled appointment. If you cancel your touch-up appointment, and reschedule outside the 8-week touch-up window, a touch-up fee will apply depending on when next availability is.

 

LATE ARRIVALS

To avoid unfair delays to other clients, if you are more than 15 minutes late to your scheduled appointment, your procedure will need to be rescheduled and you will need to pay a “re-booking” fee of $100.

 

NO-CALL NO-SHOWS

If you “no-show” your appointment, you will lose your deposit, need to pay a late cancellation fee of $100, and you will not be able to book another appointment without payment in full.

 

CHILDREN + PETS

As per North Carolina Health Department rules, children are not allowed in the treatment area in our salon. Additionally for North Carolina, dogs except for service animals are also not allowed in the salon. If you show up with children or a pet, your appointment will be cancelled and you will be charged a late cancellation fee of $100.